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*IMPORTANT: Customer Service Notice 2014

5th Jan 2014

Customer Service 2014:

 

Dear Valued Customers,

 

**This is an important notice regarding our new Customer Service structure for 2014, PLEASE READ**:

 

In an effort to serve our customers better, we will be testing a new customer service platform for the 2014 year. As our world is progressively moving into the social media era providing new/exciting tools of communication, we have decided to discontinue our conventional telephone support for 2014. By utilizing these new ways to communicate we are confident our level of service can be raised by offering our valued customers faster and more efficient customer service.

 

Effective immediately, we can be reached through the following means:

 

FACEBOOK (Our preferred method of communication, 24/7/365):

https://www.facebook.com/pages/Sherwood-Automotive/248369786197

 

LIVE CHAT (Fast, Knowledgeable Support. 8am-4pm mountain USA time, M-F)

https://messenger.providesupport.com/messenger/sherwood_automotive.html

 

TEXT (General Customer Support via Text from your phone!

1-716-279-2093 (text only, standard text messaging rates apply)

 

E-MAIL (Prompt Replies within 6-24 hours, M-F)

Info@KoreanAutoImports.com

 

AUTOGUIDE FORUM PM (Premium KDM Vendor) 

http://www.autoguide.com/forums.html

 

MANAGER CONTACT 

USA:

James@SherwoodAutomotive.com

KOREA: 

Akim@SherwoodAutomotive.com

WHOLESALE: 

Wholesale@SherwoodAutomotive.com

 

Thanks in advance for your understanding and cooperation. We look forward to providing the highest level of customer service within our ability.