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FAQ Desk

FAQ Desk

 

  1. Do you ship outside the USA?
  2. Which shipment carrier is used for international shipments?
  3. I would like to order some accessories through your website, what are my payment options?
  4. Is your website checkout safe?
  5. I have placed an order with your company, how can I check the status of my order?
  6. Do you offer discounted pricing for multiple item orders, forum members or group buys?

  • Do you ship outside the USA? 
    Yes, we ship worldwide. Please select the "international" shipment cost upon website checkout. You have the ability to view the total cost shipped for any item(s) prior to proceeding with payment by Paypal or Credit Card.
  • Which shipment carrier is used for international shipments? 
    The majority of our orders are shipped via USPS air mail 7-14 day service. EMS express service is available for an additional cost. Some larger items are sent via Bax Global 7-10 day air freight. Oversized items such as body kits must be sent by boat 4-6 week service. Please contact us for an accurate shipment cost for special order items.
  • I would like to order some accessories through your website, what are my payment options?
    We have many payment options to choose from when checking out through our website shopping cart.

    1.) We accept all major credit cards through our secure payment processing gateway provided by the industry leader Authorize.net. Authorize.net is the #1 online payment processing gateway used by nearly 200,000 online merchants. Credit card payments processed through Authorize.net are done from our website (you will not be redirected to any other pages upon checkout).

    2.) Paypal. The trusted name used by millions of ebay buyers and sellers everyday. Opening a Paypal account is free, quick and easy, please visit www.PayPal.com for additional information.

    3.) Wire Transfer. We accept international wire transfers, please contact us atinfo@koreanautoimports.com for additional information.

    4.) Money Order/Cashier's Check. Upon website checkout our U.S customers may choose this option to send their order into a "Awaiting Payment" status. Your order will be shipped as soon as payment has been received and cleared into our company account. Please make Money Orders/Cashier Checks payable to Korean Auto Imports.

    NOTE: Please do not choose the "Dealers" payment option as this will negate any inputed credit card information. This option is solely intended for our dealer accounts.

  • Is your website checkout safe? 
    Absolutely. KoreanAutoImports.com is protected by many layers of security for peace of mind while browsing and shopping in our online store. First, KoreanAutoImports.com has the latest COMODO SSL (secure sockets layer). We have implemented standard protocol for transaction security to all of our websites. The SSL initates an encrypted link between our Server and our customer's browser. Once the link is established all communication between our Server and your browser will remain confidential. In addition, we use the safest online merchant gateway provider Authorize.net. We invite you to learn more about our payment processing gateway service at the following link: Authorize.net FAQ
  • I have placed an order with your company, how can I check the status of my order? 
    You are able to view your order status by logging into your online account here: https://www.koreanautoimports.com/store/login.php. The member login link is also located on the main page. If you have additional questions or concerns please contact us at info@koreanautoimports.com.
  • Do you offer discounted pricing for multiple item orders, forum members or group buys?
    Depending upon the quantity of items ordered at once/total order value we will consider offering a one time discounted price. This is generally accepted for mulitple item orders exceeding $500-$1000usd. If you feel your anticipated order may be eligible for a discount feel free to contact us prior to placing your order via e-mail at info@koreanautoimports.com. We do extend discounted pricing to affiliate owners forums/communities. Please have your forum admin contact us for more information. Group buys are always welcome. KoreanAutoImports.com will also run random sales events thoughout each year. Please keep your eye on our specials section each month for possible discounted items.

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