USD
Please contact us through one of the many methods below.
SMS TEXT (Support by Phone TEXT MESSAGE):
1-716-279-2093 (standard text messaging rates apply, not a telephone line)
E-MAIL (Replies within 6-24 business hours, M-F)
MANAGER CONTACT
USA:
James@SherwoodAutomotive.com
KOREA:
Korea@SherwoodAutomotive.com
WHOLESALE:
Wholesale@SherwoodAutomotive.com
MAILING ADDRESS (USA)
Korean Auto Imports
Phoenix, AZ
USA
MAILING ADDRESS (KOREA)
KAI Korea
457-1314. Myeongji-Dong
Kangseo-Gu. Busan, Korea
Fax- 82-51-201-0546
IMPORTANT NOTE: Please do not post inquiry messages to your order details within your account page. We are not automatically notified when notes are added to an existing order! We are not e-mailed when messages are posted through your account section. Always use one of the above customer service options to check the status of an existing order. Thank you.
BEFORE YOU COMPLAIN ABOUT COMMUNICATION:
Please note, if e-mail is your only method of communication you may wait considerably longer for a reply. We receive hundreds of e-mails daily (yes.. daily) answered in the order received. E-mails are answered M-F during business hours only. If you find yourself sending more than 1 or 2 e-mails, it's time to utilize one of our faster methods of communication, such as Facebook or SMS phone text. Both Facebook and SMS inquiries take precedence over standard e-mails.
WHAT HAPPENED TO YOUR USA TELEPHONE NUMBER?: Conventional phone support has been discontinued. Please read our news feed/blog to stay informed. NEW Customer Service structure for 2014:
https://koreanautoimports.com/important-customer-service-notice-2014/